Stella (Stationary edition) is a kiosk, and does not move. However, she has wheels, and you can roll her anywhere in your business.

Yes! Stella can have her own number and answer the phone for you (or you can forward missed calls from your existing number to her). That way, you don't ever have to answer basic questions (like "when do you close?") or miss an after-hours lead — she'll handle, and you can tell her when to forward calls to you.

Your business must be located in eligible ZIPs in the continental United States (additional regions will be available in the future). You must be the owner of a physical business open to the public or authorized to enter into a lease agreement on behalf of such a business. We maintain discretion as to whether we allow Stella to work in certain types of establishments. Your payment will be refunded if you are not eligible.

Stella works well in stores selling wine/liquor, shoe, beauty supplies, clothing, toy, gift, hunting supplies, hardware, sporting goods, stationery, office supply, electronics, jewelry, and more. She also can work in gyms, spas, restaurants, and other customer-facing spaces.

If you are primarily selling adult-themed items, then Stella is not optimized for your space due to downstream provider limitations.

For now, to ensure supply for all stores, you may only hire Stella per physical retail location. Multiple Stellas will be able to work together in the future.

Yes. You may fire Stella and return her for free after 180 days. We'll include return shipping back for free. A $99 fee will apply if you fire Stella before her first 180 days.

We recommend placing Stella in a high-traffic corner of your store, but not inside at the front. For some stores (ex. those in malls), you may place Stella outside the entrance to attract foot traffic. Most businesses have a "decompression zone" where customers ignore items in the first 10-15 feet after they enter inside. Avoid placing Stella here to ensure that customers feel comfortable interacting with her without blocking the entrance to the store.

At this time, Stella Stationary is for indoor use only.

The Basic plan includes 2,000 AI credits per month, which is roughly equivalent to an hour of Q&A per day for Stella. Shopper greetings are free and do not count against your credits. This is sufficient for most stores, but additional AI credits are available for purchase if you exceed your limits. Credits do not roll over to the next month.

Assembling Stella Stationary takes less than 30 minutes.

You can tell Stella about your business, teach her about relevant promos, and provide her with other directives using Manager Mode.

Stella does not track live stock status. However, you can teach here where items generally are.

Stella defaults to American English. However, if a shopper speaks with Stella in one of the 20 most popular languages, Stella may be able to understand and respond in their language.

Fees are priced at-cost and vary depending on the damage. Some examples for Stella Stationary (please see your lease agreement for the latest pricing): A whole-unit replacement fee is $699, a top module is $199, a compute module is $399, and a bottom module is $99. Wear and tear on plastic parts is completely fine, and you will not be charged on return.

No. All hardware and shipping is included. You must return Stella when you decide to end her employment. Return shipping is free.

We are a small team located in Los Angeles, CA and are backed by leading Silicon Valley investors.

We manufacture Stella in our Los Angeles factory.