How Stella Helps Spas

Stella answers every routine question about your spa so your staff can focus on delivering relaxing client experiences. Whether customers call or walk in to ask about massage pricing, operating hours, or the differences between facial treatments, Stella provides accurate details instantly. By handling these repetitive inquiries, she dramatically reduces front desk interruptions and keeps your lobby peaceful.

Stella answers your spa’s phones 24/7 with complete knowledge of your treatments, prices, and policies. She easily handles conversational intake to gather new client details, routes specific requests to your front desk, and takes voicemails with AI-generated summaries. This ensures every caller is helped immediately while your staff provides a relaxing, uninterrupted guest experience.

Stella instantly welcomes every guest who walks into your spa, ensuring no visitor waits at an empty front desk. While your massage therapists and aestheticians stay focused on providing relaxing treatments, Stella shares your seasonal massage packages, membership upgrades, and premium skincare products.

Stella naturally increases your average ticket size by suggesting upgrades during every interaction. Whether answering the phone or greeting guests at her kiosk, she consistently recommends premium add-ons like aromatherapy, deep tissue upgrades, or extended massage sessions. Your spa effortlessly boosts revenue and elevates the client experience without relying on staff to pitch sales.